Shipping, returns and misprints.

Every item is printed for your order by our print partner, Printify, so nothing sits in a warehouse waiting to be thrown out. Production can take up to 10 days. US shipping takes a few more after that, and we email you a tracking link the moment it leaves.

We ship to US addresses only for now. You pay what our print partner charges us to ship your order, worked out from what’s in your cart and shown before you pay. Items may arrive in separate packages, since different items are printed in different places.

Because each piece is made for you, we can’t take returns or swap sizes or colors for an order that arrived as you ordered it. Check the size chart on the product page before you buy.

If something arrives misprinted, damaged or not what you ordered, email merch@redorm.co within 30 days of delivery with your order number and a photo. We’ll send a free replacement, or a refund if a replacement isn’t possible. You don’t need to send anything back.

Email merch@redorm.co within 12 hours of ordering and we’ll change or cancel it with a full refund. After that it may already be printing.

Sales tax is added at checkout where the law requires it, based on your shipping address.

Merch supports ReDorm Inc., a 501(c)(3) nonprofit, but a purchase isn’t a tax-deductible gift.

Your payment is handled by Stripe; we never see your card. Your name and shipping address go to Printify so it can make and deliver your order.